訂購問題

訂單滿1,000元免運費,下午3:00之前下單當天出貨!

常見問題

faq

Q.

我在國外如何購買? How can I buy it abroad?

A.
我們提供國際購買服務,請 e-mail : wfj814@gmail.com,提供您需要的商品/數量/國家/姓名/電話/地址(郵政號碼),我們會很快為您服務。謝謝。
We offer international purchasing services. Please email wfj814@gmail.com with the goods/quantity/country/name/phone number/address (postal number) you need, and we will serve you quickly. Thank you.
Q.

消費滿多少免運?Free shipping amount

A.
單筆訂單消費滿 NT$1000台灣免運費優惠。若未達免運門檻,需負擔運費 NT$65。Enjoy free shipping on orders over Free shipping within Taiwan for orders over NT$1000. If the order does not meet the free shipping threshold, a shipping fee of NT$65 will apply.
Q.

發票可以開立統編?Can invoices be issued with a unified national invoice number?

A.
我們依照規定開立統一發票,若您有開立"統編"的需求,請於成立訂單時於訂單備註留下 : 公司名稱及統一編號。謝謝
We issue unified invoices in accordance with regulations. If you require a "unified numbered" invoice, please include your company name and unified number in the order remarks when placing your order. Thank you.
Q.

為什麼信用卡付款失敗?Unable to pay with credit card?

A.
可能的原因有:
 1. 信用卡第一次使用尚未開卡。
 2. 信用卡卡號或到期日輸入錯誤。
 3. 信用卡已超過到期日使用期限。
 4. 超出信用卡使用額度或餘額不足。
 5. 信用卡授權時,網路斷線。
提醒您!請留意輸入的信用卡卡號、姓名、到期日以及卡片背後末3碼是否正確。
如果依然收到授權失敗的通知,請與您的信用卡發卡銀行聯絡。
Possible reasons include:
1. The credit card is being used for the first time and has not yet been activated.
2. The credit card number or expiration date was entered incorrectly.
3. The credit card has expired.
4. The credit limit has been exceeded or the balance is insufficient.
5. The internet connection was lost during credit card authorization.
Please note that the credit card number, name, expiration date, and the last three digits on the back of the card are correct.
If you still receive an authorization failure notification, please contact your credit card issuing bank.
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