配送問題

訂單滿1,000元免運費,下午3:00之前下單當天出貨!

常見問題

faq

Q.

寄送方式有哪些?What are the shipping methods?

A.
為避免詐騙,我們提供寄送方式為"超商取貨+付款",商品將配送至您所指定的超商門市,寄件資訊的收件人欄位務必填寫真實中文全名,以及正確手機號碼。包裹到店時將會發送取貨通知簡訊到您手機,請於七日內至指定門市取貨。
取貨時請攜帶身份證,或任何驗證收件人身份的證件。付款給超商店員即可 (已經線上刷卡除外),包裝外觀會有"鐵鳥迷"貼紙提供辨識。
To avoid fraud, we offer a "Convenience Store Pickup + Cash" shipping option. The goods will be delivered to your designated convenience store. Please ensure you fill in your full Chinese name and correct mobile phone number in the recipient field of the shipping information. A pickup notification SMS will be sent to your mobile phone upon the package's arrival at the store. Please pick up your package at the designated store within seven days.

Please bring your ID card or any document verifying your identity when picking up your package. Payment can be made to the convenience store clerk (unless you have already paid by online credit card). The packaging will have a "Wings Fan" sticker for identification.
Q.

下單完成,什麼時候會到貨呢?When will I receive the goods?

A.
週一至週五成立的訂單,1~2 天內將依序為您出貨。例假日 、國定假日暫停出貨,網站可正常下單。使用超商取貨約 3~5 天到貨。此為預估天數,實際天數請以物流配送為準。請於收到手機簡訊通知後7天內取貨。
Orders placed Monday through Friday will be shipped out sequentially within 1-2 days. Shipping is suspended on public holidays and weekends, but orders can still be placed online. Delivery via convenience store takes approximately 3-5 days. These are estimated times; actual delivery times depend on the logistics company. Please pick up your order within 7 days of receiving the SMS notification.
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